FAQs

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Have questions? We’re here to help.

How BigLoads Works


What is BigLoads?
How does peer-to-peer trailer rental work?
Is BigLoads free to use?
Is renting a trailer on BigLoads cheaper than U-Haul or a rental company?

For Renters


How do I find and rent a trailer near me?
What types of trailers can I rent?
How much does it cost to rent a trailer?
Is there a limit to how long I can rent a trailer?
Do I need a special license to tow a trailer?
What do I need to tow a trailer I rent?

For Trailer Owners


How do I list my trailer for rent on BigLoads?
How much money can I make renting out my trailer?
What is Haul Star?
What's the cost to list a trailer for rent?

Legal, Safety & Liability


Do I need insurance to rent or rent out a trailer?
Who is responsible if a rented trailer is damaged?
Are photos required when picking up and dropping off a trailer?
How should you transport a load on a flatbed or utility trailer?
Do trailers need to be registered or have a license plate?

Trust & Getting Help


Is BigLoads safe and legit?
How do I contact a trailer owner or ask a question about a listing?
Can I get a text when I have a new message?
What areas does BigLoads cover?
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